IT Support & Systems Mastery Challenge

Become the indispensable
IT professional
every organization needs

Five globally recognized certifications in 100 days from the day you start. One coherent certification pathway that proves you can secure systems, support users, manage Microsoft identity, automate with Python and understand the network underneath.

5
Certifications
100
Days, start any day
$449
All-in price
Start Your IT Mastery Challenge5 Certifications · $449
$675 if bought separately · Retake voucher on every exam · Unlocks SkillUp Pro · See the four gates
Certifications fromCiscoMicrosoftCertiportDelivered by Pearson VUE

Three certifications is a sampler.
Five certifications is a profile.

Most “IT bundles” hand you one certification from each trending field and call it a career path. Employers see through that. What they hire is a specific profile: someone who can secure systems, support users, manage identity and compliance, automate routine work and troubleshoot the network underneath.

That profile goes by many names: IT support analyst, help desk technician, junior systems administrator. Almost every organization that runs computers needs one. This challenge builds you into that profile, one certification at a time, with proof of skill an employer can verify.

5
Industry certifications, one coherent stack
3
Names on your CV: Cisco, Microsoft and Certiport
100
Days from the day you start, any day of the year
5
Retake vouchers, one for every exam
Why certification first

Five problems graduates face. One answer: proof of skill.

A qualification says you studied. Five IT certifications prove you can keep an organization’s systems secure, its users working and its network running, and that changes what happens after graduation.

Graduates welcomed for a job interview
1Unemployment

“I have a qualification, but no job.”

IT support and help desk roles screen CVs by certification before a person reads them. Cisco, Microsoft and Certiport credentials put you through that filter, and an employer can verify every one online in minutes.

“Good with computers” is a claim. Five certifications are proof.
Young IT interns troubleshooting together at a monitor
2Internships

“I need experience to get experience.”

Interns who can already work a ticket, troubleshoot a laptop, reset access in Microsoft Entra and trace a network fault get handed real work from week one, and that turns a placement into a job offer.

Arrive certified. Get handed real tickets.
Young entrepreneur showing a client a website on a tablet
3Entrepreneurship

“I want to build something of my own.”

Small offices, schools and clinics need someone to set up their machines, secure their accounts and keep their network running. Certified IT skills let you sell that as a support service, with credentials a client can check.

Don’t wait to be hired. Sell certified skills.
Students working through a network diagram in a lab
4Deeper understanding

“Watching tutorials isn’t the same as knowing it.”

The challenge stacks the fundamentals behind every fix: threats and defenses, hardware and operating systems, identity and Zero Trust, Python scripting and how networks really move data. You stop following steps and start understanding why things break.

Anyone can follow a video. Certification proves you understand it.
Certified students with Microsoft and Certiport credentials in front of a world map linking Harare, Johannesburg, Dubai and London
5Global reach

“My qualification doesn’t travel.”

IT support teams hire across borders and remote help desks recruit worldwide. Cisco, Microsoft and Certiport credentials mean the same thing in Harare, Johannesburg, Dubai or London, and anyone can verify them online.

Your certifications speak every employer’s language, in any country.
From graduate to certified graduate in 100 days: proof of skill that gets you hired, gets you started and travels with you.Every voucher, LearnKey tutorial, GMetrix practice test and retake included: one $449 challenge, start any day.
The Stack · 3 Core + 2 Bonus

Five certifications.
One employable profile.

Each certification was chosen because it solves a real problem your future employer has. Together they tell a story no single credential can.

Core · 01

ITS Cybersecurity

Secure systems and recognize threats

Core · 02

Cisco CCST IT Support

Support users, hardware and OS issues

Core · 03

Microsoft SC-900

Manage Microsoft identity and compliance

Bonus · 01

ITS Python

Automate routine support work

Bonus · 02

ITS Networking

Understand the layer underneath

↓ what you become ↓
“I can secure systems, support users, manage Microsoft identity and compliance, automate with Python and understand the network underneath.”
A certified graduate ready for IT support analyst, help desk and junior systems administrator roles

What’s inside every challenge seat

For each of the five certifications you get the full OneCertificationAway bundle: learn it, practice it, prove it. Your challenge also unlocks SkillUp Pro.

Included × 5

LearnKey Video Tutorials

Structured video lessons for each certification, with worked examples that take you from zero to exam-ready.

Included × 5

GMetrix Practice Tests

Practice exams that mirror the real test environment, so you walk into exam day already familiar with the format.

Included × 5

Exam Voucher + Retake

An official exam voucher for every certification, plus a retake voucher in case you need a second attempt. Sit at a test center, or online where there’s none nearby.

Bought separately
$675
5 × $135 OneCertificationAway full bundle
Challenge price
$675$449
You save $226 (33%)
Claim Your SeatStart the Challenge →
The Five Certifications

Each certification solves a specific employer problem

No filler. Every credential in this stack maps to a question your interviewer is going to ask.

Certiport · Pearson VUE
Core Certification · 01

ITS Cybersecurity

Security now sits inside every IT role.

Every organization, from a four-person accounting firm to a large bank, needs someone who understands how attacks happen and how to stop them. This is where your stack begins, because without security fundamentals nothing else you do holds.

  • Recognize common threats and attack vectors
  • Apply network and device security principles
  • Detect, respond to and report incidents
  • Implement everyday data-protection practices
Issued by: Certiport / Pearson VUEExam: ITS Cybersecurity
Download Objective Domains →
Core Certification · 02

Cisco CCST IT Support

Cisco’s entry-level credential for IT support.

Issued directly by Cisco, a name employers already know. It validates the skills the job uses every day: tickets, hardware, operating system troubleshooting and connectivity issues.

  • IT support job tasks and ticketing workflows
  • Hardware components, installation and troubleshooting
  • Windows, macOS and mobile OS support
  • Network connectivity diagnostics
  • Virtualization, cloud and remote access basics
  • Identifying and preventing common security threats
Issued by: CiscoExam: 100-140 CCST IT Support
View Cisco Exam Topics →
Cisco Systems
Microsoft · Pearson VUE
Core Certification · 03

SC-900 Security, Compliance & Identity

Microsoft’s security fundamentals, a natural pair with Cisco CCST.

Many organizations run Microsoft 365 or Azure. SC-900 proves you understand how Microsoft secures them: Entra ID, Conditional Access and compliance policies. It turns “I can troubleshoot a laptop” into “I understand how your tenant is protected.”

  • Security, compliance and identity concepts
  • Microsoft Entra ID capabilities and identity types
  • Microsoft security solutions and the Defender suite
  • Microsoft compliance and Purview solutions
  • Zero Trust and defense-in-depth principles
  • Governance, risk and policy fundamentals
Issued by: MicrosoftExam: SC-900
View Microsoft Skills Measured →
Plus Two Bonus Certifications

The skills that round out the profile

Automation and networking are increasingly expected in IT support. These two bonuses help turn a junior into a self-sufficient generalist.

Bonus Certification · 01

ITS Python

Script your way out of repetitive work.

The line between “IT support” and “IT engineer” is often drawn at one question: can you automate the repetitive work? Python does it, from bulk user provisioning to log parsing to API integrations. This certification proves you can write the small scripts that make a small IT team far more effective.

  • Python syntax, variables and data types
  • Control flow, loops and functions
  • File handling and error management
  • Modules, libraries and basic OOP
Issued by: Certiport / Pearson VUEExam: ITS Python
Download Objective Domains →
Certiport · Pearson VUE
Certiport · Pearson VUE
Bonus Certification · 02

ITS Networking

The infrastructure layer under everything you do.

Many IT problems turn out to be network problems. ITS Networking gives you the vocabulary and mental model for IP addressing, routing, DNS, DHCP and the protocols underneath, so when a user says “the internet’s slow”, you know where to look. It is also your entry ticket to the EPCON CCST Networking track, and a natural bridge to Cisco CCNA later.

  • Network infrastructure and topologies
  • Protocols, ports and the OSI model
  • IP addressing, subnetting and DHCP
  • Wired and wireless network fundamentals
Issued by: Certiport / Pearson VUEExam: ITS Networking
View Networking Objective Domains →
Going further · Optional

Aiming for IT Network Systems Administration at WorldSkills 2028? Build the depth now.

This challenge stands on its own. If you want to go further, it’s a strong certification pathway toward EPCON’s CCST Networking track and the Road to Aichi, Japan 2028, where WorldSkills IT Network Systems Administration tests whether you can keep an organization’s systems and networks running under time pressure. A place at WorldSkills 2028 isn’t guaranteed: it depends on Zimbabwe becoming a WorldSkills International member and on selection at the Trials.

1
Start any day
Certify with this challenge in your 100 days
2
Jan – Dec 2027 · separate registration
3
April 2028
Aim for an invitation to the Road to Aichi Trials
4
The goal · not guaranteed
WorldSkills IT Network Systems Administration in Aichi, Japan, if Zimbabwe takes part, or WorldSkills Africa or WorldSkills 2030

One certification gets you in. Depth gets you picked.

IT Specialist Networking (a bonus in this challenge) qualifies you for the EPCON CCST Networking track. ITS Cybersecurity and SC-900 also qualify you for the EPCON Cybersecurity track. The cores add the everyday work of a systems administrator.

IT Specialist NetworkingEPCON entry
Cisco CCST IT SupportDepth
IT Specialist CybersecurityDepth
Microsoft SC-900Depth
IT Specialist PythonDepth
WorldSkills window: born 2006 or later
This challenge stands on its own; EPCON is a separate registration ($100; pay in installments from $45, which carry an admin charge). The Road to Aichi Trials are organized by Commsgate (Private) Limited and are not run by WorldSkills International. Trials invitations go to top eligible EPCON 2027 finalists; completing this challenge does not guarantee one. Zimbabwe’s participation at WorldSkills depends on the country becoming a member of WorldSkills International.
Why this challenge · Why now

10 reasons to take this exact stack

01

A profile employers hire for

IT support analyst, help desk and junior systems administrator roles exist in almost every organization. This stack maps directly to that profile.

02

Three names on your CV

Cisco. Microsoft. Certiport. Names employers already know, not generic bootcamp certificates.

03

A coherent career story, not a sampler

“I tried AI, cybersecurity and data analytics” raises eyebrows. “I secure, support and automate IT systems” gets you the interview.

04

Proof of skill an employer can check

Every certification is a verifiable credential with a digital badge. An employer can check it online for themselves.

05

Automation-ready from day one

ITS Python isn’t a filler bonus. Scripting is increasingly expected of IT support hires above help desk level.

06

A Microsoft security credential

SC-900 puts Microsoft Entra, Defender and Purview on your CV, the tools behind Microsoft 365 and Azure security.

07

Bridges naturally to CCNA and AZ-104

This is the foundation. From here you step up to Cisco CCNA or Microsoft AZ-104 with much of the groundwork done.

08

Start any day, retake-protected

Your 100 days begin the day you start. Study when you can, sit exams when you’re ready, at a test center or online where there’s none nearby, and use the retake voucher if a paper doesn’t go your way.

09

One bundle, no hidden costs

Video tutorials, practice tests, exam vouchers and retakes, all included, and the challenge unlocks SkillUp Pro. No “now buy the exam separately” surprises.

10

A route to EPCON and beyond

Optional, if you want to go further: this stack prepares you for the EPCON CCST Networking track and the Road to Aichi, Japan 2028.

Become the IT pro
every organization needs on its team

Five certifications. One employable profile. Start your 100 days today and build a globally recognized IT support and systems administration certification pathway.

$675Challenge price$449
You save $226 (33%) · Retake voucher on every exam · Unlocks SkillUp Pro